Star Insurance Solutions Pty Ltd

Our Claims Process

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Step 1
PRE-LOSS CONSULTING
  • Risk Identification
  • Analysis of identified risks, and risk strategy implementation.
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Step 2
LOSS EVENT
  • Notification on Claim
  • Claim Triage 
  • Insurer notification and allocation of Loss Adjuster 
  • Onsite and remote management (if required)
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Step 3
MONITOR & REPORTING
  • Periodical Insurer claim progress advice 
  • Claim project management and reporting 
  • Quarterly claims reporting of open claims
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Step 4
SETTLEMENT
  • Meeting and negotiations with Loss Adjusters
  • Organisation of emergency funds (if required)
  • Negotiations with Insurers to fast-track settlement

OUR COMMITMENT

At Star, we are committed to helping your company maintain its long-term viability through active claim management. We understand that managing claims is a complex and time-consuming process, and that is why we created the Star Claims Solution (SCS) to make the claims process seamless and simple for you.

With extensive experience and knowledge in managing claims we can use a proven methodology to  identify possible risks to your organization. We establish a risk plan to reduce future losses and ensure that your company is well-prepared to handle any potential claims.

One of the key features of SCS is that it simplifies the claims process. We handle the entire process for you, from notifying Star of the loss to lodging the claim with the insurers, and by actively managing the broker claims process it will ensure that claims are processed and handled fairly and timely.

Our quarterly reporting of all open claims keeps your company informed and in control of the claims process. We take a proactive approach, we work closely with you and the insurer to ensure that you are always up-to-date on the status of your claims. 

We are confident that we can help your company manage its claims effectively and efficiently. 

 

 

Star is versed with the complexities of Small to Large Business Insurance, having played a key role in the development of Commercial Insurance offerings wordings and placements globally.

Property, Workers Compensation, Directors & Officers Liability, and Public & Products Liability are just a few of the insurance we can place for your business. 

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TRUSTED CLIENTS
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YEARS OF EXPERIENCE
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CLAIMS SETTLED
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CUPS OF COFFEE